or after 9 p.m. in the recipient’s time zone. U.S. states also have additional requirements for calling times and day (holiday) restrictions. Businesses must know their customers’ time zones to ensure compliance with these requirements. Businesses must comply with the above restrictions to avoid violating the TCPA. Penalties for violations can be severe,
including hefty fines per call
and affected individuals may file class action lawsuits. Learn more about the TCPA consent guidelines here. Highlights of FCC Robocalling Rules united kingdom phone number library The latest FCC robocalling update introduces significant changes to enhance consumer protection against spam calls and text messages. Here are key points and compliance steps businesses should consider: Consent Requirements Prior Express Written Consent: Businesses must obtain prior express consent from consumers before making robocalls or sending robotexts.
The consent must be clear and specific
detailing the types of communications the consumer agrees to receive. One-to-one consent: By January 2025, lead generators and potential buyers them is a way to optimize data will be required to record and retain evidence of each consumer’s prior explicit written consent for
contact, rather than relying on a single broad or indirect consent. Withdrawal of consent Multiple revocation methods: Consumers can ws data withdraw consent through. Various reasonable methods, such as replying to the text message “STOP” or using the exit mechanism provided during the call. One-time follow-up text: Allow businesses to