There are 5 very common mistakes that even the most experienced sales professionals end up making at some point in their careers. Simple details that can directly impact the month’s results, and if ignored can turn into a real snowball effect.
5 Mistakes That Prevent You From Selling
1 – Fear of talking to the customer
Fear of calling, sending an email or making a visit is what most hinders salespeople’s results.
For many, the fear of feeling like they are bothering the customer is a difficult barrier to overcome.
Tip: You’re not being the real madrid leader if what you have to say will help the other person benefit in some way. You’re only being disruptive if you waste the customer’s time.
If you know that your product or service is good and offers numerous advantages to the customer, there is no reason to be afraid to get in touch.
Read Also: 3 Books Every Salesperson Needs to Read
2 – Not knowing the product well
You can’t know less about your product than your customer. This is a fatal mistake. This is when the fight over price begins. Without if you’re like most bussines trust in the customer, the sale will probably end up being about price. Our job is to create value, to present options that the customer hadn’t noticed about your product. It’s very difficult to sell a product, even a low-cost one, without instilling trust and knowledge.
3 – Lying to the customer
It takes a lifetime to earn trust and only a few seconds to lose it. And the easiest way to break trust is with lies.
If your client finds out you’re lying to him, you’re done for.
4 – Talking a lot and listening little
Talk 20% and listen 80% of the time. The best beb directory are those who listen to their customers. The more attention you pay to what the customer is saying, the more problems you will be able to solve.
Remember to really listen, don’t fake it. Don’t keep thinking about your answer while the customer is still talking to you.
Keep your ears open and pay attention to the vocabulary the customer uses. The more you connect with the customer, the more sales you will make.
5 – Not prospecting new clients
There are salespeople who just wait for the customer to register on the form to download an e-book and only then get in touch.
This is a sales impediment. If you don’t have a high volume of new customers being impacted by your campaigns, you have no one to call. Then you’ll blame your marketing for not generating enough leads.