People love to help themselves. Proof of this is the explosion in popularity of self-service kiosks in the service industry. Large companies like McDonalds are implementing this technology in their restaurants and customers love them. In one study, it was determined that 75% of consumers said self-service options are a convenient way to meet customer…
Your club’s restaurant offers visitors a convenient way to grab a bite to eat before, during or after their round, but don’t forget that it can also attract non-golfers to your facility. Your golf club may offer a peaceful atmosphere, and you could easily attract local residents who are simply looking for a nice place…
While physical stores are essential in building customer loyalty and creating immersive experiences, it is no less true that customers are buying more online. They most likely researched products, read reviews, or watched YouTube videos while comparing prices from site to site before setting foot in a store. Let’s be clear, retail is not dead….
COVID-19 has disrupt businesses around the world, and golf courses are no exception. Golf season has already been interrupt or delay for some—and who knows what’s next. As an employer, your biggest responsibility (and challenge) is managing employees in the midst of this crisis. Here’s how you can develop a plan of action, maintain a…
I2020 was an unpredictable year, full of challenges and opportunities. Now that we’re in 2021, it’s time to look back and see your successes, what worked and what didn’t, and what retailers should build on in the months ahead. Start 2021 off right by reviewing your retail data with these six reports from Lightspeed Retail…
It’s no surprise that people started ordering more takeout and delivery during the pandemic. For many restaurants, that meant finding delivery partners to help them offer that service. The National Restaurant Association recently asked people how they use food delivery services. The association’s survey found that 72% of U.S. adults have ordered delivery directly from…
There’s no denying that retail has changed. The rise of online shopping has redefined the way customers interact with businesses. To adapt to the way customers shop today, retailers must evolve as well. This article will show you how to adapt your store to serve today’s customers. In addition to being a place to shop…